Assessing the current status of human resources in health care service centers of Zahedan University of Medical Sciences in 2020: A qualitative study
Kamran Kordi, Abdolkarim Moazeni Roodi, Jamshid Hoseinzehi Zamani, Abbas Balouchi
Introduction: There is a universal consensus that human resources are effective everywhere in the heart and soul of the health system. Currently, human resources in the health sector is an issue that has rarely been considered in policy formulation except recently. On the other hand, the health workforce of the 21st century must provide services of the desired quality along with the promotion of health values for all on an ongoing basis.Objective: The aim of this study was to investigate the current situation of human resources in health care service centers of Zahedan University of Medical Sciences in 2020.Methods: This study qualitative study was conducted on health personnel of Zahedan University of Medical Sciences. A non-randomized purposive method was used to select participants in the study and this continued until data saturation (15 people). The data collection tool was a semi-structured interview. Latent content analysis method was used to analyze the data.Results: The results lead to the extraction of a main theme called the current state of human resources, including seven sub-themes; Human resource management, employment, salaries, education and development, communications, motivation and transformation.Conclusion: health care policy makers can solve the existing problems by adopting a specific management model, not delegating the purchase of human resources services to companies with conflicts of interest with the university, timely payment of corporate employees and increasing the attractiveness of human resource motivation.