Background: The adoption of Hospital Management Information Systems (HMIS) is
critical for improving healthcare quality and patient safety. However, in many
Low- and Middle-Income Countries (LMICs), nurses face significant barriers to
system use. This study examined the barriers, facilitators, and strategies for
improving HMIS utilization among nurses at Federal Medical Centre (FMC), Gusau,
Nigeria.
Methods: A quantitative, descriptive cross-sectional survey was conducted
among 205 registered nurses selected via stratified random sampling. Data were
collected using a structured, validated questionnaire based on the Technology
Acceptance Model (TAM) and Diffusion of Innovations (DOI) theory. Descriptive
statistics frequencies, means, standard deviations were used for analysis.
Results: The overall HMIS utilization was suboptimal (mean=3.01/5.0).
Severe infrastructural barriers included frequent power outages (mean=3.82) and
unreliable internet (mean=3.71). Organizational barriers included inadequate
training (mean=3.67), with 61.5% of nurses reporting no formal HMIS training.
Although nurses perceived HMIS as useful (mean=3.54), essential facilitators
like stable connectivity (mean=2.21) and technical support (mean=2.45) were
absent. Nurses strongly endorsed improving power/internet (98.0%), regular
training (96.6%), and dedicated technical support (93.7%) as key strategies.
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